Overview

This Privacy Policy explains how Smith Networks (“we,” “us,” “our”) collects and processes personal information through our website and related communications. It does not address information processed on behalf of customers in the course of delivering services, which is governed by customer agreements.

Information we collect

We collect information you provide directly, information collected automatically when you use our site, and information we may receive from third parties.

Information you provide

Contact details (such as name, email, phone), company/role, and any information you include in messages, meeting requests, or uploaded materials.

Information collected automatically

Device and usage data such as IP address, browser type, pages viewed, approximate location derived from IP, and referring/exit pages. We may use cookies and similar technologies to enable site functionality and measure performance.

Information from third parties

Business contact information from professional networks, event organizers, or partners where permitted by law and consistent with your preferences.

Sensitive information

Please do not submit sensitive personal information (e.g., government IDs, health data) through our website. If you believe you have provided such information, contact us so we can address it.

Customer data

When we provide services, we may process customer data under a contract. In those cases, the customer controls the data and we act as a service provider/processor.

Children’s privacy

Our website and services are intended for business audiences and are not directed to children. We do not knowingly collect personal information from children.

How we use information

Purposes of processing

We use personal information to operate our business, provide services, and improve our website—consistent with applicable law.

Respond to requests

To answer inquiries, schedule consultations, and provide information about our offerings.


Deliver and improve services

To perform cryptographic risk assessments, produce reports, support migration planning, and maintain quality and security.


Operate and secure our website

To maintain site functionality, prevent fraud/abuse, and troubleshoot issues.


Marketing and communications

To send updates about our services and events where permitted. You can opt out of marketing communications at any time.

Security

How we protect information

We implement administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

No method of transmission or storage is 100% secure. We continuously review and improve controls appropriate to the nature of the information and our services.

Contact privacy
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Your choices

Cookies, rights, and retention

Depending on where you live, you may have rights regarding your personal information. We also explain our approach to cookies and data retention.

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